Terms of service

General Terms and Conditions of Nordic Whispers

(Version 01 from 29/12/2023)

    • Scope of application

      These General Terms and Conditions (hereinafter referred to as "GTC") apply to all contracts that you conclude with Wild Whispers, owner Xenia Haab, via the website www.nordic-whispers.ch.

        • Contracting party

          The purchase contract is concluded with Wild Whispers, owner Xenia Haab, Eich 168, Thalheim, Aargau, 5112, Switzerland.

            • Offer and conclusion of contract

              The presentation of the products on the website does not constitute a legally binding offer, but a non-binding invitation to order. By clicking on the "Buy" button, you place a binding order for the goods contained in the shopping basket.

                • Prices and shipping costs

                  The prices stated on the website are final prices and include statutory VAT. In addition to the prices quoted, we charge shipping costs for delivery.

                    • Payment

                      Payment can be made either by Visa, Mastercard, Maestro, Shop Pay, Apple Pay, Google Pay or PayPal.  Payment of the purchase price is due immediately upon conclusion of the contract.

                        • Delivery

                          Delivery takes place within the delivery time specified on the respective item page. This begins with the conclusion of the contract.

                            • Retention of title

                              The goods remain our property until full payment has been received.

                                • Right of cancellation

                                  You have the right to cancel this contract within fourteen days without giving any reason. Further information on the right of cancellation can be found in the cancellation policy.

                                    • Warranty

                                      The statutory warranty regulations apply.

                                        • Liability

                                          We are only liable for damages due to slight negligence in the event of a breach of material contractual obligations. In this case, liability is limited to the foreseeable damage typical for the contract.

                                            • Data protection

                                              Further information on data protection can be found in our privacy policy.

                                                • Final provisions

                                                  Swiss law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is the registered office of Wild Whispers, owner Xenia Haab.